A video showing an employee of a towing company using a racial slurs during a confrontation with a customer has garnered a lot of attention online – and cost the company its contract with a town in New Jersey.
Video shows the dispute outside Ajaco Towing in Parsippany-Troy Hills Township, as police are seen holding a man up a staircase in the back, trying to get him inside. The man is angry, yelling at the man recording the video. As the police finally push him inside the building, the man can be heard shouting the “N” word.
The person who recorded the altercation posted it on their Instagram account. His car had been towed away after he had an accident, and he was there to pick it up, when the argument broke out and things got out of hand.
Jason Cleffi, owner of Ajaco Towing, said the man who recorded the video had been there for an hour, arguing with employees after being unable to pay the towing bill. The man then left and returned with the police, and at one point words were exchanged, which was when Cleffi said the man filming threatened the employee.
“Two men got into an argument that should never have happened,” Cleffi told NBC New York. “I take it very seriously. I have to apologize for my employee’s action, I have to apologize to everyone who has had to go through this. I do not tolerate this.”
The town of Parsippany called the employee’s behavior “inexcusable” and said in a statement that “after reviewing the video, the Pasippany-Troy Hills Township and the Parsippany Police Department decided not to no longer use Ajaco Towing with immediate effect. In addition, Ajaco Towing has been removed from any rotation list for any towing company conducted by municipal operations. “
Cleffi said “both men should be reprimanded for their behavior”, saying racist language “was being used on both sides”.
NBC New York attempted to contact the man who recorded the video and who was the target of the racial slurs, but he did not respond to a request for comment. Parsippany Police said the department is continuing its investigation.